"Eco-friendly" means products or practices that are good for the planet. It’s all about using sustainable materials, cutting down on waste, and supporting conservation efforts. Eco-friendly items are designed to minimise pollution and protect natural resources, helping to create a healthier world for everyone now and in the future.

No. The products are reusable and sustainably produced, but some products cannot be made using sustainable materials alone, so we make them using long-lasting materials.

Yes! We ship our eco-friendly products worldwide. However, delivery times may vary depending on your location.

Delivery time depends on your location and the shipping option chosen. Generally, it ranges from 5 to 21 business days. You will receive an email with a tracking number once your order is shipped.

Once your order is shipped, you will receive an email with a tracking link. You can track the delivery status directly on the carrier's website.

If something’s not right with your product, don’t worry! Just reach out to us, and we’ll refund you in full—no need to send anything back. We know that returns can pump up carbon emissions, so we keep it simple. Just let us know what happened, send a pic, and we’ll take care of the rest. Please contact us here for instructions on how to proceed!

Yes, we offer a 30-day warranty on all products. If you encounter any issues within this period, please contact us, and we’ll be happy to assist you with a refund.

If you need to cancel your order, please contact us as soon as you can. If the order hasn’t been dispatched yet, we’ll process your refund right away.